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Serengeti Tracker - Customers Section

At Serengeti, we are committed to providing measurable, sustained value to our customers through better control of outside counsel spending, internal time savings, and improved results.

IBM GLOBAL SERVICES - Serengeti E-billing ROI Study

Serengeti retained IBM Global Services to assess the ROI that clients are achieving through Tracker's e-billing functionality. Key findings are outlined below:

  • 0.5% System Cost
    On average, the Serengeti system cost less than one-half of one percent of the customers' total legal spending.
     
  • 1,000% ROI from E-billing Alone
    On average, customers had "hard" savings (quantified cost reductions) of over 1,000% or 10 times more than they paid for the Serengeti system–from just the e-billing functionality alone.
     
  • Additional Savings
    Companies achieved additional "soft" savings (not quantified) from more efficient internal auditing, increased reporting accuracy, streamlined accruals collection, global convergence, and improved financial predictability.
Contact Serengeti to obtain a copy of the complete report


Control of Outside Counsel Spending


  • Automated auditing of legal bills
  • Manage to budgets
  • Use alternative fees (based upon results or historical benchmarks) to incent efficiency
     

Internal Time Savings


  • Review your invoices and track budgets online
  • Serengeti automatically compares actual-to-budgeted spending for one matter or across all matters
  • Reduce time managing paper and re-entering data
  • Eliminate "fire drills"—scrambling to gather information from your law firms to respond to management questions
     

Improved Results


  • Participate in key strategy decisions with up-to-date information
  • Identify trends, best practices, and benchmarks across matters
  • Provide more work to the attorneys who have the best performance data
     

CUSTOMER INSIGHT - Resun Leasing

The solo-attorney law department at Resun Leasing was able to realize savings in the first year in excess of $300,000 (approximately 40 percent of prior annual legal spending) by diligently using Serengeti's combined electronic billing and matter-management system.

"With e-billing, we recognized inefficiencies in prior billings, implemented an audit system, and tracked legal spending by matter type. With electronic billing and online reporting, we were able to recognize which types of matters were more suited to in-house work while knowing what to pay efficient, reasonably priced outside counsel for more specialized matters."

Electronic Billing 2.0
Chris Marlin, Stuart Roth, Rob Thomas  |  ACC Docket  |  05.01.09

ROI CALCULATOR

Complete this return-on-investment calculator to estimate the savings you can expect from Serengeti.
 
Serengeti ROI Calculator (Excel format)
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