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It’s easy for a company to claim that it has the “leading” system, and many do. However, if you dig deeper, you’ll find that most
vendors have little justification for such a claim. When it comes to
objective data there is only one leader among matter management and
e-billing systems – Serengeti Tracker.
Most widely used system
Serengeti has more than in-house
users at over corporate law departments
(including + Fortune 1000
corporations and + Fortune 500
corporations).
That is more customers than any other
vendor – including all vendors that provide e-billing, with or
without matter management. Serengeti also has more law firms
connected, including more than firms in
countries, with more joining daily.
Moreover, some vendors will quote you the total number of customers
on all of their products, including older versions. If you ask them
how many law departments are using the specific version of the
matter management/ e-billing product that you are considering, you
will find that Serengeti has significantly broader adoption.
Highest-rated system by both Law departments and firms
Recent independent surveys show that both law department and
law firm users rate Serengeti as the most preferred system.
Corporate law departments ranked Serengeti #1 based upon ease of use
and cost/value. The law firm survey placed Serengeti well ahead of
the next closest vendor by a factor of 3:1.
Industry Involvement and Leadership
Serengeti conducts an
annual survey of
developments relating to outside
counsel management for the Association of Corporate Counsel. This survey has
involved more than 1,000 law departments and culminates in an annual
report of 150+ pages. Many law departments and law firms purchase
the reports each year to stay abreast of the latest trends in the
profession (it is provided without charge to Serengeti customers).
This annual report, and the system enhancements that come out of it,
help law departments on Serengeti utilize the latest management
techniques for their work.
Serengeti is also the most active company in contributing to the
industry's premier publications. To date, members of the Serengeti
team have
authored dozens of
articles for magazines such as Legal Times, ACC Docket,
Executive Counsel, and ILTA. In fact, Rob Thomas is one of the most
widely published experts of any vendor in the legal technology
industry.
First to Add Ground-breaking Features & best practices
Serengeti has consistently led
the field in responding to the latest developments in the in-house
legal profession, with a track record of frequent system
enhancements, most of which are still not provided by other
systems.
When Serengeti released its system in 2001, law departments were
using software or databases that required the manual entry of
voluminous information that was received on paper and emails from
their outside counsel. From its initial release, Serengeti has given law departments totally new ways to work, effectively
setting new standards for the efficient management of legal work
with outside counsel.
A TRACK RECORD OF INNOVATION
2001
- Matter management and electronic billing in one system
- Direct access of both in-house counsel and outside counsel to a
single system through encrypted Internet connections
- Unique single fixed monthly law department fee for unlimited law
department users and law firms, not dependent upon invoice amounts,
and with no charges to law firms
- Intuitive Web interface requiring less than an hour of user
training
- Individual user Dashboard of new developments, with links to
relevant information; optional email alerts for Dashboard items
- Customizable reporting online, or by export to any spreadsheet
or database for presentations, graphing, and further manipulation
2002
- Acceptance of both LEDES bills (from U.S.
law firms) and non-LEDES bills (from foreign law firms and small
U.S. firms)
- Currency conversion and tax tracking functions for international law
departments: automatic international currency conversions for bills,
budgets, exposure estimates and other financial data; customizable
frequency of currency updates; individual users select a personal
currency preference into which all data is converted; and VAT/GST
tracking
- Integrated contract management (tracking
documents, deadlines, and key data in searchable fields) included as
a part of the law department matter management system
2003
- Enforcement of law department requirements
that law firms provide budgets, periodic status reports, and other
key data (e.g. exposure estimates) by holding delivery of bills on projects
where required information is not submitted
- Advanced online budgeting functions,
including periodic or phased budgets, comparison of prior budgets,
roll-up of multiple law firm budgets, and automatic tracking of
spending vs. budget for specified time periods
- Creation of Tracker Worldwide Directory of
Firms, permitting law firms to maintain one set of profile
information at no cost for all clients on Serengeti; law department
access to profile information about any law firm on Serengeti,
searchable by law firm name, offices, jurisdictions, and/or areas of
practice
2004
- Tracker Speedpost ® for one-click law firm upload of numerous LEDES
bills in a single batch, with automatic posting of each bill to the
correct matter and first reviewer
- Conversion to a Microsoft
.NET framework that provides one of the industry's fastest and most
reliable platforms—infrastructure that runs the largest e-billing
and matter management network in the world (connecting tens of
thousands of vendors and in-house counsel in 125+ countries).
2005
- Incorporation of FAS-5 methodology for liability exposure estimates
- Viewable audit history of all changes to key data for any matter, by
individual user and date of original entry or modification of each
field of information
- Intellectual property tracking functionality included for tracking
and reporting on key information relating to patents, copyrights,
and trademarks, including phase-based budgets for patent prosecution
2006
- Optional quick-entry law department timekeeping to establish the
value of work performed by the law department, and to allocate law
department expense to business units
- Integration with the Industry's leading
Registered Agents to upload Service of Process records directly into
the system, then automatically route them to matters, and track
response deadlines
2007
- Automated accrual collection—integrated,
efficient, and audited process for generating accrual data and
sending it to finance; essentially, this module converts what was a
difficult, manual process into an automated, electronic process
- Advancements to the Calendar of
Events show required due dates for the entire fiscal year for status
reports, budgets, and accruals; these dates ensure that workflows
are consolidated, so that related tasks are always due
on the same day
2008
- New tabbed invoicing
page makes every invoice-related action accessible from one place
- Consolidated Billing Matters
streamline invoice processing and still maintain detail-level
reporting for companies whose firms handle multiple related
matters—such as those with international intellectual property
portfolios
2009
- AP Reverse Feed gives
law departments the option to upload invoice payment information
into Serengeti so that firms and company users can log into the
system to review invoice payment information
- Serengeti leverages
Web Services technology to enable a machine-to-machine transfer of
approved invoice and AP data to companies’ AP systems
THE FUTURE OF LEGAL TECHNOLOGY
Serengeti continues to innovate by incorporating the best ideas from
our users, as well as from the annual survey that
it conducts of members of the Association of Corporate Counsel
regarding the latest techniques for managing work with outside
counsel.
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MOST WIDELY USED
More than
in‑house and outside counsel are now working together on Serengeti.
More on our firm network
HIGHEST RATEDOur customers are enthusiastic supporters and
often refer us to other legal departments. Serengeti is also
top-ranked with law firms, who work with and can compare numerous e-billing
vendors.
More on our survey rankings
INDUSTRY EXPERTISE
Serengeti works closely
with leading industry associations such as the Association of
Corporate Counsel, LEDES Oversight
Committee, and the International Legal Technology Association, as well
as the vast network of legal professionals on
Serengeti.
More on our work with the ACC
CONSISTENTLY INNOVATIVESerengeti has released 18 significant upgrades
since 2002—all of which were provided to our
customers at no charge.
See upgrade timeline to the left |