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04.13.01  |  Serengeti Supports Creation of International E-Billing Standard
Proposal Would Also Preserve Widely-Used LEDES 1998B Standard

Serengeti Law today announced that it supports the efforts of the LEDES Oversight Committee and LITIG to create a new international legal e-billing standard. Serengeti Law has proposed the creation of a new standard called LEDES 1998B-I (for international) which accepts modified fields requested by LITIG to facilitate international transactions, without adding new fields to the widely accepted LEDES 1998B standard, thereby ensuring a smooth transition for international firms.. ■ more
12.03.02  |  Tracker Collaborative Legal Platform Gains Wide Acceptance in First Year
Over 1000 In-house Users and 1,400 Law Firms Worldwide Work Together Using New Internet Service

Serengeti Law announced today that, during the first year after the release of Serengeti Tracker, its Internet-based system for managing legal work, it has connected more than 1,000 in-house users with over 1,400 law firms in 16 countries worldwide. Serengeti Tracker permits legal teams to share bills, status reports, budgets, documents, and electronic notes through encrypted Internet connections to virtual files, which are accessible to in-house and outside counsel working together on a case or transaction. ■ more
12.16.02  |  Serengeti Law Releases Version 5.2 of Serengeti Tracker
New Release Provides Contract Management, Electronic Foreign Currency Bill Processing, and Practice Group Organization

Serengeti Law announced today the release of version 5.2 of its popular Serengeti Tracker service for online collaboration between law departments and their outside counsel. During its first year, Serengeti Tracker has connected more than 1,000 in-house users with over 1,400 law firms in sixteen countries using its online collaborative platform, which provides shared virtual files, electronic bill review, budget management, and on-demand management reports. ■ more
05.12.03  |  Serengeti Tracker Version 5.3 Offers New Features for Large Law Departments
Serengeti Tracker 6.6 Delivers New Features to both In-house and Outside Counsel

Serengeti Law announced today the release of version 5.3 of Serengeti Tracker, the legal profession’s premier Web-based matter management system. This release provides new features specifically for large corporate law departments, as well as enhancements for law firms submitting electronic bills to corporate clients. ■ more
03.25.03  |  Serengeti Helps Lucent Technologies Connect with Law Firms Worldwide
Because of System's Unique Design, Implementation and Training Took Less than Three Months


 Serengeti Law today announced the completion of the implementation of the Serengeti Tracker system, a secure Web-based system, to connect Lucent’s Law Department with its law firms worldwide. Because of the system’s unique design, it took less than three months to train and connect more than 120 Lucent users in some 37 offices, with their law firms located throughout the US and more than 50 countries. ■ more
12.01.03  |  Serengeti Creates First Global “Many-to-Many” Legal Network
Serengeti Tracker 6.0 Enables Corporate Legal Departments to Select from Online Directory of Over 4,000 E-Billing Enabled Law Firms Worldwide

Serengeti Law today announced the release of Serengeti Tracker 6.0 and the Serengeti Tracker Worldwide Directory of Firms. With these enhancements, Serengeti Tracker becomes the first electronic invoicing and matter management system in which in-house counsel can search across all lawyers on the system by jurisdiction and areas of expertise. Currently, there are more than 4,000 law firms in over 100 countries using Serengeti Tracker, including 98% of the AmLaw 100 and 97% of the AmLaw Global 100. ■ more
12.03.03  |  Tracker Facilitates Legal Work Management for FMC Technologies
Fast Implementation Leads to Savings Managing Work with Law Firms Worldwide

 Serengeti Law announced today that FMC Technologies, Inc. (NYSE:FTI) has implemented the Serengeti Tracker management system to handle its legal work worldwide. FMC Technologies is a global leader in providing mission-critical technology solutions for the energy, food processing, and air transportation industries. ■ more
04.05.04  |  Serengeti Enhances E-Billing/Matter Management for 12,000 Counsel Worldwide
Tracker 6.1 Facilitates Collaboration between In-house and Outside Counsel

 Serengeti Law today announced the release of Serengeti Tracker 6.1, which adds more than fifty enhancements to the legal profession’s leading electronic billing and matter management system. In-house counsel can now analyze spending, results and performance; law firms can post multiple e-bills with a single click; and all users can improve efficiency with new collaborative features. This release is immediately available without charge to the more than 4,000 corporations and law firms who are currently working together on Serengeti’s Web-based platform in over 100 countries. ■ more
02.07.05  |  Stanford University Law Department Implements Serengeti Tracker

Serengeti Tracker connects Stanford’s legal team with its internal clients and its law firms in a shared online system that efficiently tracks spending, activities, and results. As part of the implementation, Serengeti converted Stanford’s data from LAWTRAC Online, the system that Stanford had previously used to manage its legal work. ■ more
10.31.05  |  Serengeti Enhances Top-Rated System For Matter Management and e-Billing
Serengeti Tracker 7.0 Released to Over 30,000 Legal Professionals Worldwide

Serengeti Law today announced the release of Serengeti Tracker 7.0, which adds more than fifty new enhancements to its Web-based electronic billing and matter management system. The features in this release are available for immediate use without additional charge for the more than 30,000 in-house and outside counsel in over 125 countries who currently work together on Tracker. ■ more
05.16.05  |  Serengeti Enhances E-Billing/Matter Management for Over 27,000 Counsel
Serengeti Tracker 6.6 Delivers New Features to both In-house and Outside Counsel

Serengeti Law today announced the release of Serengeti Tracker 6.6, which adds more than thirty new enhancements to its Web-based electronic billing and matter management system. The features in this release are available for immediate use without additional charge for the more than 27,000 in-house and outside counsel in 125 countries who are working together on Serengeti Tracker. ■ more
03.30.05  |  Serengeti moderates seminar on electronic Invoicing
Association of Corporate Counsel makes law department panel discussion/Q&A available online

SPEAKERS
Moderator: Rob Thomas, Vice President, Serengeti Law
Speaker: Lynn Molfetta, Global Legal Administrator, American Express
Speaker: Geneva Gilbertson, Law Department Administrator, Sierra Health
Speaker: James Sheets, Vice President and Corporate Counsel, Resun Leasing

DESCRIPTION

Should your law department process legal bills online? From the world’s largest legal departments to those with a single attorney, companies are using electronic billing to save time and control their spending. This seminar is a primer on:
  • How electronic billing works
  • Whether your law department should consider it
  • Due diligence when selecting a system
  • Managing challenges, including law firm concerns
  • Optimizing your law department’s use of the technology

The panel of in-house counsel and administrators from small, medium, and large law departments will share their insights from using electronic billing systems. ■ Click here to download the webcast 

02.15.05  |  Serengeti Converts Tracker to Microsoft .NET Framework
Tracker 6.5 enhances system performance and scalability

Serengeti Law today announced the release of Serengeti Tracker 6.5, which includes its Microsoft .NET conversion. Although this release does not affect any specific user features, the changes to the Tracker platform strengthen Serengeti’s leadership in performance, security, and scalability for web-based matter management and e-billing. ■ more
03.19.06  |  Serengeti Announces New Pricing for Leading Matter Management/Electronic Billing System for Law Departments
Economies of Scale Mean Lower Costs for Corporate Law Departments; Service Remains Free for Firms

Serengeti Law today announced new pricing for its widely-used legal matter management and electronic billing system for corporate law departments. The new pricing includes volume and other discounts for both new customers and current customers who renew their contracts. These changes are the result of efficiencies as the number of users has grown to more than 35,000 in 125 countries. ■ more
05.01.06  |  Serengeti Enhances Top-Rated System for Matter Management and E- Billing
Serengeti Tracker 7.1 Released for Over 35,000 Legal Professionals Worldwide

Serengeti Law today announced the release of major new features for Serengeti Tracker, the highest rated and most widely used matter management and e-billing system according to recent surveys of in-house counsel. Tracker version 7.1 is immediately available to the more than 35,000 in-house and outside counsel in over 125 countries who work together on the system. ■ more
09.14.06  |  CT and Serengeti Announce Integration Between Service of Process and Matter Management Systems
Enables CT’s Service of Process Information to Connect Directly with Serengeti’s System, Saving Time and Increasing Efficiency

CT and Serengeti today announced the successful integration of CT’s service of process system with Serengeti’s matter management system for greater automation, easier collaboration and more efficiency in responding to and managing litigation. Using CT’s Universal Service of Process Connector, CT customers can automatically pull service of process details directly from their CTAdvantage.com registered agent accounts into Serengeti’s Service of Process Matter Management Module. Serengeti’s new module allows companies to automatically route the data to existing matters or efficiently create new matters, and then track response deadlines. ■ more
10.23.06  |  Compliance Issues Are Top Concern of In-house Counsel, Outside Firms Held to Higher Standards
ACC and Serengeti Release Sixth Annual Managing Outside Counsel Survey

For the second year in a row, outside counsel named “keeping track of company activities that might have legal implications” as their top concern (cited by 86 % of respondents), pushing past the previous top concern of “controlling outside legal costs.” These and other significant developments in the relationships between in-house and outside counsel are analyzed in the 2006 “ACC/Serengeti Managing Outside Counsel Survey Report,” a collaboration between the Association of Corporate Counsel (ACC) and Serengeti Law. ■ more
02.28.07  |  Serengeti Invited to Present at International Legal Technology Association, Law Department Symposium
Panel Discussion focused on Optimizing Legal Technology used at the Legal Department 

Serengeti today announced that it will be speaking at the Law Department Symposium hosted by the International Legal Technology Association in New York City on March 2, 2007. Greg Shriber of Serengeti will provide the perspective of a leading matter management vendor on a panel that will address the topic, "Managing Matter Management."
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05.10.07  |  CSC® and Serengeti® Announce XML Integration Between CSC’s Service of Process and Serengeti’s Matter Management Systems

Corporation Service Company ® (CSC) and Serengeti today announced the successful integration of CSC's service of process (“SOP”) with Serengeti's matter management system, enabling information and documents from CSC® to be delivered electronically into Serengeti's online system. This integration enables corporate legal departments to reap the benefits of immediate delivery of litigation documents and greater efficiency in meeting response deadlines. ■ more
10.05.07  |  Serengeti Tracker Surpasses 50,000 Law Firm Users Worldwide
Largest Online Platform for Legal Profession Accelerates International Growth

Serengeti Law today announced that its online matter management and electronic billing system for the legal profession has added its 50,000th law firm user. Together with the more than 12,000 corporate law department users also on Serengeti, the system’s total user count now exceeds 62,000 legal professionals in more than 125 countries. ■ more
10.15.07  |  Serengeti Doubles Scope of Legal Electronic Billing Technology By Capturing Unbilled Law Firm Work
New Workflows Enable In-house Law Departments to Meet Regulatory Requirements for Accurate Financial Statements

Serengeti Law today announced the release of Serengeti Tracker 8.0, which includes groundbreaking new functionality for the most widely used and highest-rated e-billing and matter management system. This release includes a new module for collecting unbilled time and expenses directly from law firms, which is required for company accrual-based financial statements. Additional enhancements improve law department fiscal year budgeting and reforecasting, and streamline law firm invoice submission.
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10.29.07  |  IN-HOUSE COUNSEL INCREASINGLY HOLD OUTSIDE COUNSEL MORE ACCOUNTABLE, USING METRICS AND TECHNOLOGY TO TRACK RESULTS
Seventh Annual ACC/Serengeti ‘Managing Outside Counsel Survey’ Reveals In-House Counsel are Setting the Standards and Requiring More of Their Outside Counsel

Gone are the days when in-house counsel send out major projects to outside counsel, pay vague bills “for services rendered,” and remain uninvolved while outside counsel determine what is necessary, according to the results of the 2007 ACC/Serengeti Managing Outside Counsel Survey, a collaboration between the Association of Corporate Counsel (ACC) and Serengeti Law, released at ACC’s Annual Meeting, October 29 in Chicago.  ■ more
11.30.07  |  General Counsel Roundtable Selects Serengeti to Launch its Vendor Preferred Pricing Program
Members Receive Exclusive Discounts on Leading Matter Management/E-Billing System

Serengeti Law announces it has become the first vendor in the General Counsel Roundtable’s (GCR) Vendor Preferred Pricing Program. Under this new program, GCR members will receive exclusive discounts on services for in-house law departments. The first such service is Serengeti Tracker, the most widely-used online matter management and e-billing system for the legal profession, currently connecting more than 65,000 in-house and outside counsel in 125 countries worldwide.  ■ more
In-House Counsel Speak Out
12.03.02  |  Rob Thomas

In-house counsel are challenged by the competing demands of three distinct roles: legal practitioner, trusted adviser to business clients and manager of outside counsel. Effective techniques for managing outside counsel, are generally learned only through on-the-job training and from sharing experiences with other in-house counsel.
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Cracking the Whip
Companies are putting a leash on those sky-high legal bills.

Here's how four tough customers are taming the law firm beast

02.27.03  |  Catherine Aman

Call it a tale of two cultures. On one side: the law firm, founded on the billable hour and the practice of passing expenses along to the client. On the other: businesses, pressured by the lousy economy and scrutinizing every expense.■ open
OUTSIDE LEGAL COSTS STILL GROW
But Survey Says Fewer Law Firms Are Getting More of the Money

11.21.03  |  Mark Hansen

Despite a slowing economy and attempts to reduce spending on outside counsel, corporate legal spending continues to rise, both in absolute terms and relative to company revenues, according to a new survey of corporate law departments.■ open

Matter Management 101
07.01.05  |  Ronald F. Pol

Do you deal with a large number of transactions? Do they involve a wide range of issues and lots of different interests? Are you part of a large legal team, with multiple interactions and related responsibilities? Or are you a member of a small team, managing the legal issues on seemingly countless transactions across a large organization? Do you use an effective matter management system? If you answered no only to the last question, I would never suggest that you might be dicing with disaster, nor that it’s great that you have an understanding insurer. Truly, your juggling talents may be extraordinary. Or you might be superhuman, really. ■ open
E-BILLING: FRIEND OR FOE?
What you should know about the newest trend in legal billing

09.01.05  |  Brett Burney

Just as e-mail has become an electronic replacement for a pen and paper note, electronic billing, the paperless automation of sending the bill to a client, is becoming an alternative for generating a detailed paper invoice. Most of the time, however, no real bill actually is sent. E-billing is more of a process for sharing data between a law firm and a client. If your firm is not submitting electronic bills, chances are you are using some kind of software to generate bills before printing them out on paper and snail mailing them to the client — an extra and unnecessary step. ■ open
PRESIDENT'S CORNER
Serengeti Tracker 7.0

12.01.05

Serengeti Law, based in Bellevue, Wash., reports that the latest version of its web-based electronic billing and matter management system adds more than 50 enhancements. Tracker 7.0 helps general counsel and other users track different types of data from multiple sources, says president Donald Murray. ■ open
CHOOSING AN E-BILLING SYSTEM
Measure Twice, Cut Once

12.02.05  |  Rob Thomas

Choosing electronic billing and matter management systems are among the most important technology decisions that a law department can make, with significant potential consequences— both positive and negative. The old carpenters’ adage, “measure twice, cut once,” also applies to taking the time to conduct careful due diligence in this area. In other words, it’s better to ask the hard questions now than to have to answer them later when things aren’t going well.
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Compliance, Not Legal Fees, GCs’ Chief Concern
10
.30.06  |  Martin Daks

General counsel are most anxious about compliance matters, a worry that is surpassing their concern about outside counsel costs, according to a new study.

The study, released last Monday, shows that 86 percent of 169 companies surveyed in 2005 say their main concern is “keeping track of company activities that might have legal implications.”

Compliance was the top concern in the 2004 survey as well, cited by 80 percent of respondents the same year the Sarbanes-Oxley Act was enacted. For the previous four years, the chief worry had been legal costs. But that fell to No. 2, cited by 68.7 percent in 2005 and 75.7 percent in 2004.
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ANOTHER REASON FOR BETTER LEGAL MANAGEMENT SYSTEMS
Now It's a Compliance Issue

11
.01.06  |  Rob Thomas

The main challenge for most law departments is that they must base their reports on information that comes from the law firms that handle their legal work. Law departments must regularly poll their law firms
for legal spending information, as well as information regarding significant changes in the company’s legal exposure for pending and threatened claims.

Getting their law firms to provide this information reliably and promptly is often a major challenge for in-house counsel, who may have to waste significant time tracking which firms have responded and which have not and then follow up, sometimes repeatedly, with information requests. The result is that it’s often impossible for law departments to maintain up-to-date and accurate reports.
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Top ten Methods to Manage Outside Counsel
12
.01.06  |  Rob Thomas

The successful management of the relationship with outside counsel often involves a delicate balance between cooperation and oversight. Outside counsel generally offer special expertise, an independent perspective, and sheer numbers to address challenging problems. In-house counsel contribute team coordination, experience, and a thorough understanding of the needs of the corporate client. How can in-house counsel ensure that they are effectively managing outside counsel? The following recommended policies (which address criticisms raised in the Audit Report) are a good start.
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After the Case, Analyze the Results
Tracking outcomes can help companies choose the right law firm and save money on bills.

12
.18.06  |  Rob Thomas

A primary duty of most in-house counsel is managing the work that is performed by outside counsel. Much attention is devoted to controlling the fees and expenses in legal bills. Electronic billing systems have been widely adopted by in-house counsel to monitor spending, track budgets, and enforce client billing guidelines.

When major projects are completed, however, in-house counsel often miss even greater opportunities for savings. They don’t take the time to analyze the outcome, including settlements, awards, and other amounts paid or received. And yet those numbers often turn out to be much larger than legal fees.
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