Serengeti Home PageSerengeti ProductsSerengeti CustomersAbout SerengetiSerengeti NewsLaw Firm ResourcesSerengeti Survey

 

How much does it cost for us to use Serengeti?

Nothing. Serengeti does not charge law firms to use the system. Corporate law departments cover the full cost of using the system.


Do we have to install any new hardware or software or reconfigure our systems?

No. If you have Internet Explorer 6.0 or higher and Microsoft Windows, you are ready to use Serengeti. Serengeti accepts electronic bills in any file format, including LEDES 1998B, Microsoft Word, Adobe Acrobat, etc. Serengeti does not require any changes to the LEDES 1998B file format.


Do all of our billing entries need to have UTBMS task and activity codes?

No.
Serengeti doesn't require UTMBS codes for any time entries. However, most clients do require UTBMS expense codes to be included in their LEDES bills (expense codes are generated automatically by time and billing systems, and do not require lawyers/paralegals to enter them).


Can we use our own file numbers, instead of our client's numbers?

Yes.
You can continue to use your firm's file numbers. The client's file number is also in Serengeti if needed.


How long does Serengeti training take?

60 Minutes.
Live training sessions take about an hour over a conference call and the Internet (only ten minutes for billing staff to learn to submit bills). In addition, ten minute narrated online training courses are available if you want to train yourself at your convenience.


Can firm staff and paralegals do all of the work in Serengeti?

Yes.
Attorneys can assign assistants as their delegates in the system. Staff and paralegals can enter all of the information in Serengeti.


Can we control access within Serengeti and add or remove users on our own?

Yes.
Individual team members can control access to their matters by inviting other users and assigning them a matter role. They can also assign a delegate to perform work for them if they so choose. Law firm administrators have authority to add or remove users, and to configure the firm's password requirements.


Can I check the status of bills submitted through Serengeti?

Yes.
You can check the approval status, number of days pending, and client adjustments/comments at any time. If an invoice is reduced or rejected, the system automatically sends email notice to the billing manager and lead attorney on the case.
 

CUSTOMER INSIGHT - American Greetings

"...I would be remiss if I did not mention some of the key features that our outside counsel have expressed an opinion about. On the very top of their list is the electronic billing feature. The outside counsel is able to submit an invoice via Serengeti and then watch the progress of approval on the in-house side. If, during the approval process a problem is discovered with the invoice, the approver in-house can make adjustments to the invoice and “reject” it back to the firm immediately. There is no need to pick up the phone, contact the billing department, and then discuss line by line the issue with the invoice. It is all captured on-line. The outside counsel can then make the necessary adjustments and resubmit the invoice back to the in-house legal department. There is no time lost for mailing hard copies of the invoices and then having the invoice get lost in a stack of papers on someone’s desk."

TECHNOLOGY ALTERNATIVES FOR THE LEGAL DEPARTMENT
By Karen Santagata - National Paralegal Reporter - February 08

OUR PHILOSOPHY

"We designed Tracker with the philosophy that general counsel hire outside attorneys they trust. Tracker was not designed for micro-managing lawyers, but to make it easier for them to share information."

Rob Thomas
VP Strategic Development
Serengeti Law


EXPERIENCED TEAM

Serengeti's management and implementation team is made up of former law firm partners and attorneys who understand the challenges of implementing new technologies at a firm. As a result, Serengeti was specifically designed to simplify the process of sharing electronic bills, updates, budgets, etc. with your clients.
P: 425.732.5555   |   F: 425.732.5554   |   E: info@serengetilaw.com
© Copyright 2010 Serengeti Law. All rights reserved. Privacy Policy
Home   |   Demo   |   Contact   |   Support   |   Login